Privacy Policy

At Tololi Market, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect the personal information provided by individuals who access and use our e-commerce platform. By using Tololi Market, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with any aspect of this Policy, please refrain from using our platform.

Information We Collect

  1. Personal Information: When you register on Tololi Market, we may collect personal information, including but not limited to your name, contact details, and location.

  2. Non-Personal Information: We may also collect non-personal information such as your IP address, device information, and browsing behavior to enhance your user experience, improve our services, and analyze platform usage.

Use of Collected Information

  1. Personal Information: We may use your personal information to facilitate transactions, provide customer support, and communicate important platform updates. We may also use this information to improve our services, personalize user experiences, and conduct internal research and analysis.

  2. Non-Personal Information: Non-personal information may be used to track user demographics, preferences, and usage patterns, enabling us to enhance our platform, customize content, and improve our marketing strategies.

Information Sharing

  1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, logistics partners, and customer support providers. These providers are contractually obligated to maintain the confidentiality and security of your information.

  2. Legal Requirements: We may disclose your personal information if required by law, court order, or governmental authority. We may also disclose information to protect our rights, investigate potential fraud, or enforce our Terms of Service.

Security Measures

We implement industry-standard security measures to safeguard your personal information. However, no data transmission or storage system is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Third-Party Links

Tololi Market may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any external websites you visit through links on our platform.

Updates to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform. It is your responsibility to review the Privacy Policy periodically to stay informed about any updates.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at +264 81 200 9492.

By using Tololi Market, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. We appreciate your trust and assure you that we will handle your information responsibly and in accordance with applicable data protection laws.